Shirley Dunn is the Eden II Director of Quality Assurance and the Corporate Compliance Officer. Shirley started working with the agency in 1992 as a teacher and became the director of the adult program several years later. In 1998 Shirley became the Director of Quality Assurance. Corporate Compliance Officer was added to her responsibilities in 2007. Shirley has a Bachelors Degree from Edinburgh’s Heriot-Watt University, and a Masters in Public Administration from Norwich University. Shirley has participated in and chaired many committees at Eden II including the Incident Review Committee, the Vehicle Safety Committee, the Risk Management Committee, the Emergency Management Committee, and the Records Retention Committee. The Quality Assurance Department has many areas of responsibility including the oversight of participant and staff safety systems, assessment of program quality and adherence to regulation, development and analysis of satisfaction surveys, corporate compliance, staff training, and policy development.
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